Packages are generally dispatched in the same day of payment reception and are shipped via DHL, TNT or Postal Services with tracking number and drop-off with signature. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight and final destination of the shipment. Boxes are amply sized and your items are well-protected.
You will receive a e-mail with the tracking number of your package in the same day of the shipment.
The shipping charge is based on the weight of the product. For multiple products ordered, the store programme adds up the weight of all the units ordered and charges a single delivery fee. Thus, a customer who orders three products weighting 200gms, 250gms and 400gms is charged a single delivery fee of a consignment weighing more than 500gms but less than one kg. The customer is not charged for three different consignments weighing less than 500gms each.
DHL Express and Road Service
DHL is a division of Deutsche Post DHL, a worldwide logistics firm linking more than 220 countries and territories worldwide. DHL ships 7 million items around the world every day. With 40 processing centers around the world, DHL is competitive for international shipping. The transit time for delivery in DHL Express is 48 hours.
Track your shipment: http://www.dhl.com
TNT Express and TNT Economy
TNT Express N.V. is an international courier delivery services company with headquarters in Hoofddorp, Netherlands. The firm has fully owned operations in 63 countries and delivers documents, parcels and pieces of freight to over 200 countries.The transit time for delivery is 48 hours.
Track your shipment: http://www.tnt.com
POST Express is the worldwide postal services with express delivery services in Europe and some parts of the world. The transit time for delivery is 8 working days.
HHOKIT has installed various testing equipments so that every step of the production is punctuated by quality testing. Our products are tested on different parameters before they are supplied in the market.
Online Return Policy
Our goal is to ensure you are completely satisfied with your purchase. If you are not satisfied, you may return within 30 days of the invoice date unused or uninstalled item(s) from your online order to our returns processing center, unless otherwise noted.
Returns to HHOKIT
Items purchased on the Web site that were shipped to you may be returned to HHOKIT. The item being returned must be returned with the invoice that was included with the shipment.
If you paid a shipping charge and you decide you do not want the item or you purchased the item in error, the amount charged for shipping will not be refunded. If you paid a shipping charge and the item is defective or we made an error of some kind, the amount charged for shipping will be refunded.
Returns sent without the Return Form, which is the form with the Return Authorization Number (RMA) on it, will be delayed. Items returned that are shipped to any HHOKIT location other than our returns processing center will not be processed.
You are solely responsible for checking and following the shipping and packaging requirements of the carrier used to make the return, including returns for which the pre-paid shipping label is used.
If you paid a shipping charge and you decide you do not want the item or you purchased the item in error, the amount charged for shipping will not be refunded and the return shipping charge will be deducted from the amount of the refund or credit. If you paid a shipping charge and the item is defective or we made an error of some kind, the amount charged for shipping will be refunded and you will not be charged for the return shipping.
If item(s) being returned are not defective and have a total purchase price greater than
HHOKIT - Dublin IRELAND / EUROPE
Email: [email protected]