Delivery information – HHO FACTORY

Delivery information

Latest COVID-19 delivery information UPS, An Post

Last updated on 1/9/2020 due to Coronavirus all deliveries supplied by UPS are secured without delay and without restrictions even in war zones. Delivery time for Europe is 2-5 days, the Global world within 10 days. We wish you pleasant shopping experience with HHO Factory, Ltd.

UPS continues to deliver worldwide. In the U.S., UPS is designated among the government’s critical infrastructure and, therefore, operations continue as normal. We also continue to deliver to locations around the world, where permitted.

 

Irish An Post

What international destinations are An Post dispatching mail to?
This is the current list of countries that we are despatching mail to. This list may change but we will update it regularly so you can check back here for the lastest information.

We have also included some addtional details on any current restrictions in these countries that may be helpful to know before you post.

Destinations

Restrictions

Albania  No restrictions
Austria No restrictions
Bahrain No restrictions
Belarus No restrictions
Belgium Internal delays
Bulgaria Internal delays
Canada No restrictions
Channel Islands No restrictions 
China No restrictions
Croatia No restrictions
Cyprus No restrictions
Czech Republic No restrictions
Denmark No restrictions
Estonia  No restrictions
Finland No restrictions
France Internal delays on all mail. The French Post Office have limited the size of items to the following dimensions; 32cm x 24cm x 24cm. Social Distancing is in effect and thus they cannot guarantee the delivery of larger items until these measures have been lifted.
Germany No restrictions
Ghana No restrictions
Greece No restrictions
Hungary No restrictions
Hong Kong No restrictions
Iceland No restrictions
India No restrictions
Israel No restrictions
Italy Max item weight 25kgs, max length 120cm, max of all three dimensions 150cm
Jersey No restrictions
Kenya No restrictions
Latvia No restrictions
Lithuania Internal delays
Luxembourg Internal delays
Malawi No retrictions 
Malaysia  No restrictions
Malta  No restrictions
Netherlands No restrictions
Nigeria No restrictions
Norway No restrictions
Poland No restrictions
Portugal Delays to Madeira and Azores
Qatar No restrictions 
Romania No restrictions
Russian Federation No restrictions
Saudi Arabia No restrictions
Serbia No restrictions
Slovakia No restrictions
Slovenia  No restrictions 
South Africa No restrictions
South Korea No restrictions
Spain Internal delays
Sweden No restrictions
Switzerland Internal delays
Taiwan No restrictions 
Tanzania  No restrictions
Thailand No restrictions
Turkey No restrictions
UAE No restrictions
Ukraine No restrictions
United Kingdom No restrictions 
USA No parcels service. Letters, large envelopes and packets only
Zambia No restrictions 
Zimbabwe No restrictions 

 

Delivery information Irish An Post Service, UPS

Irish An Post

Basic Rules

When everything is done packages are generally dispatched on the same day (bigger quantities Ship 10 day(s) after the initial payment is received) of payment reception and are shipped via UPS with a tracking number and drop-off Door to Door with signature. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight and final destination of the shipment. Boxes are amply sized and your items are well-protected.

You will receive an e-mail with the tracking number of your package on the same day of the shipment.

The shipping charge is based on the weight of the product. For multiple products ordered, the store program adds up the weight of all the units ordered and charges a single delivery fee. Thus, a customer who orders three products weighing 200gms, 250gms and 400gms is charged a single delivery fee of a consignment weighing more than 500gms but less than one kg. The customer is not charged for three different consignments weighing less than 500gms each.

UPS Service

UPS
Customer First, People Led, Innovation Driven

The story of UPS, the world's largest package delivery company, began more than a century ago with a $100 loan to jumpstart a tiny messenger service. How we evolved into a multi-billion-dollar global corporation reflects the history of modern transportation, international commerce, logistics and financial services. Today, UPS is customer first, people led, innovation driven. It’s powered by more than 495,000 employees connecting more than 220 nations and territories across roads, rails, air, and ocean. Tomorrow, UPS will continue to lead the industry and connect the world, with a commitment to quality service and environmental sustainability.

Track your shipment: http://www.ups.com

Post Tracked

POST Express is the worldwide postal service with express delivery services in Europe and some parts of the world. The transit time for delivery is 8 working days.

Quality Control 

HHO FACTORY, LTD has installed various testing equipment so that every step of the production is punctuated by quality testing. Our products are tested on different parameters before they are supplied in the market.

THIS WARRANTY IS VOID IF THE PRODUCT IS OPENED, ALTERED OR DAMAGED

Safety Warning

The amount of hydrogen produced on demand is small but please note the following:

CAUTION!  Hydrogen is a flammable gas and can form explosive mixtures with oxygen or air. Hydrogen gas poses an immediate fire and explosive hazard when concentrations exceed 4%.  It is much lighter than air and burns with an invisible flame. Before working on an installed HHO system ensure to extinguish all sources of ignition, naked heat including sparks or flames disconnect the vehicle battery terminals and take precautions to eliminate static electricity.  No smoking near the generator or its reservoirs at any time. HHO generators produce HHO gases on demand when the engine is running but when disconnected there will be residual amounts of HHO gases in reservoirs and tubing.  Allow units to vent thoroughly outdoors or in a well-ventilated area before working on the units or accessories.

Buyers should read all warnings, instructions on safe use, labels, disclaimers, and all other materials included with products sold on this website prior to using any such product. Hydrogen Generators are sold on the understanding that the buyer reads and adheres to the PRECAUTIONS AND WARNINGS OF SAFETY described in the installation in order to avoid risks. HHO FACTORY, LTD does not accept liability for damages or injuries or for any direct or consequential loss caused by the improper use, alteration of units or maintenance of HHO-generators or accessories. 

Return Instructions

Contact our Customer Care Team who will provide you with a returns number. You will need to print this on the outside of the return package.

Please take care to package the item(s) carefully; goods must arrive in an unused condition for the refund to be issued. If you return goods that have been used, we will be unable to provide a refund, (no open blister packs, electronic sensors, please).

HHO FACTORY, LTD does not cover the cost of return postage. However, we do recommend you use the suggested postal services highlighted in the table below depending on which country you are returning the package from.

If you have any questions or need assistance, please contact our customer service team, and they will be happy to help. Once your return is received and inspected by the fulfillment center (usually within 10-20 days of receipt), we will work to expedite your refund as soon as possible; this could take up to 7 days depending on your original method of payment. HHO FACTORY, LTD will refund the full purchase price of the returned item(s) excluding postage.

Returns within 14 days: HHO FACTORY, LTD will refund the purchase product price of the returned item(s) excluding shipping, money transaction fees, deposit, engine carbon cleaning service, and transportation fees. 30% handling charge will calculate customer cancellation, and postage will not be refunded. (Again, Returns must be unused, in the state you received them, and in the original packaging)

Return Shipping Options 

  • Incorrectly ordered items will be accepted within 14 days since payment was made for an item, also we charge a 30% handling charge and postage will not be refunded for incorrectly ordered items.  
  • We recommend shipping with a method that includes tracking and insurance for your return shipment.]
  • All shipments must be made prepaid; packages shipped COD will be rejected including non-acceptable DPD, GLS couriers as third party delivery service.
  • Any Refused, the Undelivered, or Abandoned package will be subject to an automatically customer cancellation with fees.

Delivery & Return

NO HASSLE RETURNS POLICY and Refunds

Here is our hassle-free returns process: Contact us; Wait for our reply within 1-3 business days; ... We do not offer a full refund (excluding the shipping fee) for the following items: Items that are already used or damaged; Items with a discount or on sale.

Once we have received your item, we will inspect the product and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
The timescale in which you will receive the credit will be according to your card issuer’s policies.
HHO FACTORY, LTD may change Privacy Policy from time to time. All changes will be affected on this page. If you have any questions about this policy or our site in general, please contact us.